Making an Insurance Claim with Hotel Insure
It’s simple to make a claim through Hotel Insure. Our dedicated and experienced team are ready to support you and manage your hotel insurance claim through any crisis.
If you have a claim:
Please call the claims support team during office hours on 01603 218099.
In an emergency:
If you need to make a claim outside of office hours, please call the helpline number found in your policy documents. If you can’t find your documentation, you can get the emergency numbers for most UK insurers on the ABI website.
What happens next?
We will liaise with you and your insurer to secure the best possible settlement of your insurance claim.
Claims can be straight forward and on occasions quite complicated. This might involve us having to deal with any other relevant parties, including Loss Adjusters and Contractors. Either way, you can rest assured that we will make the whole claims process quick and easy for you.
In some cases we may even have the insurer’s authority to settle claims on their behalf which means we can deal with your insurance claim and settlement even more efficiently than usual.
Expert advice on insurance claims
To find out about what is expected of you when you have a claim or how to handle different situations, please read the advice on the Alan Boswell website: